Go inside Task Force Argos, a team of the world’s best detectives dedicated to infiltrating global criminal networks and rescuing children from online sexual abuse.
Don’t miss the release of this groundbreaking film.
These cops have the toughest job in law enforcement – protecting our children from online sexual abuse.
Since 2009, Task Force Argos have identified and rescued over 1100 children – but their work is far from over. Vast online networks are quickly turning child sexual abuse into global organised crime.
This feature film goes inside the Australian-based investigative team and their mission to infiltrate these criminal networks and find the children in the pictures.
It’s a heart-stopping race against time, as these dedicated detectives shine a light on the dark reality of online child sexual abuse and the fight we all face in stopping it.
Sign up to receive updates about the film release and impact campaign.
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TERMS OF SERVICE
Last updated: 30/08/2021
Welcome to Goods!
Goods International Pty. Ltd. (with is licensees and assigns “Goods”, “us”, “we”, or “our”) operates thegoods.us, goodsinternational.com.au, good.film, childreninthepictures.org, and Goods mobile application (together or individually “site”, “website”, “Service”).
These Terms of Service (“Terms”, “Terms of Service”) govern your use, visit and access of a website or system operated by Goods, and any interactive services on it, whether as a guest or a registered user.
If you do not agree with (or cannot comply with) this Agreement, then you must not use the Service
This isa Agreement applies to all visitors, users and others who wish to access or use the Service.
By creating an Account on the Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing email@example.com.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We may refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). If you subscribe you will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing Cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it. You must cancel your Subscription renewal either through your online account management page or by contacting the Goods customer support team via firstname.lastname@example.org.
A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You must provide accurate and complete billing information including your full name, address, state, zip or postal code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Goods to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Goods will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Goods, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Goods will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable.
The Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, You represent and warrant that: (i) you own or control that Content or you have the right to use it, and post it on the Service and the right to grant us the rights and licence as provided in this Agreement, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We can terminate the account of anyone we regard as breaching any of these warranties or who’s representations above we regard as untrue.
You retain all of your rights to any Content you submit, post or display on or through the Service and you are solely responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, adapt and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who can also use your Content subject to this Agreement.
Goods has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content accessible on or through this the Service is either the property of Goods or used with permission. You must not distribute, modify, transmit, reuse, download, repost, copy, or use Content (other than your own) taken from the Service, whether in whole or in part, for any purpose without written advance written permission from us.
You must only use the Service for lawful purposes and in accordance with this Agreement. You must not use the Service:
Additionally, you must not:
We may use third-party Service Providers to monitor and analyze the use of our Service, including but not limited to:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of the Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245
Firebase is analytics service provided by Google Inc.
For more information on what type of information Firebase collects, please visit the Google Privacy Agreement web page: https://policies.google.com/privacy?hl=en
Piwik / Matomo
Flurry Analytics service is provided by Yahoo! Inc.
You can opt-out from Flurry Analytics service to prevent Flurry Analytics from using and sharing your information by visiting the Flurry’s Opt-out page: https://dev.flurry.com/secure/optOut.do
Mixpanel is provided by Mixpanel Inc.
You can prevent Mixpanel from using your information for analytics purposes by opting out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/
Unity Analytics is provided by Unity Technologies.
Azure DevOps is a Software as a service (SaaS) platform from Microsoft that provides an end-to-end DevOps toolchain for developing and deploying software.
You can find Microsoft Privacy Statement here: https://privacy.microsoft.com/en-gb/privacystatement
The Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of Goods, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of this Agreement. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of the Service.
When you create an account with us, you guarantee that you are above the age of 18, and that all the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with the Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You must not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You must not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Goods and its licensors. the Service is protected by copyright, trademark, and other laws of Australia, the UK, the United States and foreign countries. Our trademarks and trade address must not be used in connection with any product or service without the prior written consent of Goods
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to email@example.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.
You will be held accountable for damages (including costs and lawyers’ fees on a lawyer/client basis) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.
You must submit a notification pursuant to the Digital Millennium Copyright Act or pursuant to any other applicable legislation in any relevant jurisdiction (together, “DMCA”) by providing our Copyright Agent with the following information in writing (for example, see 17 U.S.C 512(c)(3) for further detail):
You can contact our Copyright Agent via email at firstname.lastname@example.org
You may provide us either directly at email@example.com or via third party sites and tools below with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to the Service (“Feedback”). You acknowledge and agree that: (i) you will not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Goods may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Goods is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Goods and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
The third-party sites and tools mentioned above include the following:
ACRA or Application Crash Reports for Android is monitoring platform. Please find more information here: https://github.com/ACRA/acra
Rollbar is error tracking service provided by Rollbar Inc. Find out more here: https://docs.rollbar.com/docs/privacy-policy
Sentry is open-source error tracking solution provided by Functional Software Inc. More information is available here: https://sentry.io/privacy/
Firebase Crashlytics is bug reporting service provided by Google Inc.
For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
The Service may contain links to third party web sites or services that are not owned or controlled by Goods
Goods has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT Goods WILL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEB SITES OR SERVICES THAT YOU VISIT.
THESE SERVICES ARE PROVIDED BY GOODS ON AN “AS IS” AND “AS AVAILABLE” BASIS. GOODS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER GOODS NOR ANY PERSON ASSOCIATED WITH GOODS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER GOODS NOR ANYONE ASSOCIATED WITH GOODS REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
GOODS HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF GOODS HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF GOODS, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
We can terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of this Agreement.
If you wish to terminate your account, you may simply discontinue using the Service. We are not required to refund any unexpired portion of your Subscription upon such termination.
All provisions of this Agreement which by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
These this Agreement will be governed and construed in accordance with the laws of State of New South Wales in Australia, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of this Agreement will not be considered a waiver of those rights. If any provision of this Agreement is held to be invalid or unenforceable by a court, the remaining provisions of this Agreement will remain in effect. This Agreement constitutes the entire agreement between us regarding the Service and supersede and replace any prior agreements we might have had between us regarding the Service.
We can withdraw or amend the Service, and any service or material we provide via the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Service, or the entire the Service, to users, including registered users.
We may amend this Agreement at any time by posting the amended terms on this site. It is your responsibility to review this Agreement periodically.
Your continued use of the Service following the posting of revised this Agreement means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
No waiver by Goods of any term or condition set forth in this Agreement will be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Goods to assert a right or provision under this Agreement will not constitute a waiver of such right or provision.
If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of this Agreement will continue in full force and effect.
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Please send your feedback, comments, requests for technical support to: firstname.lastname@example.org
Last updated: 30/08/2021
This Acceptable Use Policy (“policy”, “AUP”) sets out the terms between you and Goods International (“Goods”, “us”, ‘we”, “our”) under which you may access and use a website or system operated by Goods (the “site”, “website”, “Service”), and any interactive services on it, whether as a guest or a registered user.
Your use of the site means that you accept and agree to abide by this Acceptable Use Policy.
Services provided by us may only be used for lawful purposes. You must comply with all applicable laws, rules, and regulations in connection with your use of the Service. Any material or conduct that in our judgment violates this policy in any manner may result in suspension or termination of the Service or removal of the user’s account with or without notice.
You must not use the Service to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this AUP:
You must not:
Your access to the Service may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of your account.
If you breach this AUP, Goods may take such action as it deems appropriate including but not limited to all or any of the following actions:
Goods can suspend your use of the Service at any time for any operational, regulatory, legal or other reason.
We exclude liability for actions taken in response to breaches of this AUP. The responses described in this policy are not limited, and we may take any other action we deem appropriate.
To report a violation of this policy, please contact us vis email@example.com.
We can change this AUP at any time. Notice of any material change will be posted on our website. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit the website and this page.
If a court holds any of the terms of this policy to be illegal, invalid or unenforceable, those terms of the AUP will be deemed excised to the extent of the illegality, invalidity or unenforceability and the rest of the AUP will remain in full force.
(as at 30 August 2021)
Goods International Pty Ltd (Goods, we, our or us) is committed to protecting and respecting your privacy having regard to the Privacy Act 1988 (Cth) and other privacy legislation such as the General Data Protection Regulation (EU) 2016/679 (the GDPR).
As a result, we have implemented practices, procedures and systems in relation to privacy, to maintain the confidentiality and security of personal information and personal data we collect and hold; and manage our privacy systems, practices and procedures in an open and transparent way.
By “personal information”, we mean information or an opinion, whether true or not, about an identified individual, or about an individual who is reasonably identifiable (including by reference to identifiers such as a name, an ID number, location data, or an online identifier), as well as “personal data” as defined under the GDPR.
This policy (as amended from time to time) sets out how we handle the personal information we collect and hold. It should be read together with any terms and conditions on our websites, which include goodsinternational.com.au, childreninthepictures.org and good.film. This policy should also be read in conjunction with our Acceptable Use Policy.
What personal information do we collect and hold?
The kind of personal information we may collect and hold depends on how you interact with us, but will primarily include:
We may also collect and hold:
We may also collect and hold information about your computer, including (where available) your IP address, operating system and browser type.
We do not keep files containing all of the above information on all people who contact us, or with whom we deal. In many cases, we may have only one or two pieces of information relating to any particular person. Please also note that we do not intentionally hold personal information about anyone aged under 13, and will delete and such information if we become aware that a person about whom we hold personal information is under that age.
Why do we collect, hold and disclose personal information?
We collect and hold personal information for a variety of purposes – and different kinds of personal information are used for different purposes.
In each case, however, the personal information we collect and hold is reasonably necessary for our functions and activities, including in order to provide you with services you would expect from us. These purposes are:
Providing services and managing our relationship with you and others
Marketing and advertising
Improving our services and conducting research
Under the GDPR, we only process personal information as described above to the extent it is permitted (including to perform contractual obligations under a contract to which you are a party). However, we may also process your personal information for the purposes of our legitimate interests, including running our business securely, lawfully, efficiently and safely; driving sales with effective marketing and advertising (including the use of promotions); and continuously improving our business using business analytics (including but not limited to Google Analytics, Firebase, Fathom Analytics, Piwik / Matomo, Clicky, Cloudflare Analytics, segment.io, Statcounter, Flurry Analytics, Mixpanel, Unity Analytics, Ackee and Simple Analytics).
From time to time, when collecting information from you, we may also ask you to “opt-in” to consent to us using or disclosing your personal information other than in accordance with this policy or any applicable law. As part of our commitment to protecting your privacy, however, you will also be given the opportunity to withdraw your consent to our use of your personal information other than in accordance with this policy at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
You may also “opt-out” from receiving communications from us or from third parties that send communications to you in accordance with this policy or in accordance with any additional consent you give, and we will comply with your decision. (You will be able to “opt out”, for example, by clicking on an “unsubscribe” link at the end of an email, or by contacting our Privacy / Data Protection Officer.)
How do we get the personal information we collect and hold?
We only collect personal information by fair and lawful means, including when people:
We prefer to obtain any personal information we collect directly from you. In some cases, however – it may be unreasonable or impracticable to obtain information directly, and we may obtain that information from someone else. We may also collect information from external service providers to whom we have contracted services as well as from third parties who offer products and services to you.
If you are concerned about what information we may hold about you, please see below for information on how you can access and (if necessary) correct that information.
Cookies and modern websites
When you visit our website we may send your browser a cookie. A cookie is a small file placed on your computer or mobile phone’s browser that helps us recognise you when you return to our website or to the app and can tell us whether or not you’ve visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we may generate new ones.
We do, however, honour “Do Not Track” signals and do not track, plant cookies or use advertising if you have such a browser mechanism in place.
You can disable cookies (and enable or disable “Do Not Track” signals) from our site at any time by changing your browser settings (typically found in the “options” or “preferences” menu of your browser). Please note, however, that changing these settings may prevent areas of our website from working as intended.
We may also use third-party cookies, including Google Analytics features, Facebook Remarketing tags and tracking pixels, Bing Ads and Bing Ads Remarketing, Twitter remarketing services, Pinterest, AdMob by Google, AdButler, Unity Ads and DoubleClick remarketing pixels. Based on your past visits to our websites and uses of our apps, these enable third-party vendors such as these to provide you with information about products and services that may be of interest to you as you browse the internet more generally or use our apps (including information about products and services from third-parties).
You can choose to opt out of the above by visiting the Network Advertising Initiative opt out page (available at http://optout.networkadvertising.org/?c=1#!/) or, for Google Analytics, by visiting http://optout.aboutads.info/?c=2#!/ .
For more information about cookies, including to see what cookies have been placed, how to manage and delete them, and how to opt-out of being tracked by social networks and third-party advertisers, visit these services:
We may use or disclose your personal information to promote both our products or services and those of third parties through direct marketing.
You may ask us to identify how we acquired the personal information that we use or disclose for direct marketing purposes by contacting us via the details set out at the end of this Policy.
If at any time you do not wish to receive any direct marketing communications whether from us or from third parties, you can ask us not to send you any further direct marketing communications and not to disclose your personal information to third parties for that purpose by using the “unsubscribe” facility included in a prominent statement in the direct marketing communications or by contacting us via the details set out below.
Can you interact with us anonymously or under a pseudonym?
In many cases, you will need to provide your real name when interacting with us. You may however – wherever lawful and practicable – use a pseudonym (or simply not identify yourself) when dealing with us. For example, if you have a complaint or concern about our site, or a general question about any of our resources or services, you are welcome to contact us without identifying yourself. In some cases, however, if you do not provide us with information, we may not be able to provide you with our resources or services, or we may not otherwise be able to respond adequately to you.
For clarification on when you must identify yourself, please contact our Privacy / Data Protection Officer. (You may use a pseudonym – or simply not identify yourself – when making such an enquiry.)
Who has access to my personal information?
Generally, only our officers and staff will access your personal information, and then only on a “need to know” basis.
We may also disclose your personal information:
Note also that we do not sell personal information, though we may transfer personal information from one of our family of companies to another (which may be considered a “sale” for the purposes of some laws).
How long we keep your personal information
We only keep your personal information for as long as is necessary to provide you with the goods or services you have requested from us or for as long as we reasonably need to retain the information for our legitimate interests.
We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time we need to keep it.
At this stage, we do not use automated decision-making which produces legal effects which significantly affect data subjects.
Your rights and choices
As set out in more detail below, you may:
How can I access (and, if necessary, correct or delete) personal information that Goods has collected and holds about me?
If you wish to review (and, if necessary, correct, update or erase) personal information that we may have collected and hold about you, please contact our Privacy / Data Protection Officer.
We will respond to your requests to access, correct or erase your personal information as soon as possible (but in any case, within a reasonable period).
How can you complain about us if we breach any of applicable privacy principles or any registered code that binds it?
Contact our Privacy / Data Protection Officer (details below) if you have a complaints about any breach of any applicable privacy principles or of any registered code that binds us. If you are located in the European Union, then you may make a complaint with a supervisory authority in your jurisdiction.
How will we deal with complaints you might have about breaches of applicable privacy legislation or any relevant registered code?
We will treat any complaint about a breach of privacy legislation or any relevant registered code seriously, and will investigate any breach of which we become aware – including how it occurred and how best to prevent such a breach occurring again.
What steps does Goods take to secure personal information?
We take reasonable steps to ensure that your personal information is treated securely and in accordance with this policy and is not subject to misuse, interference or loss, or unauthorised access, modification or disclosure. For example, apart from using secure servers, we implement firewalls and password access and, where relevant, impose limits on who can access personal information.
While we take reasonable steps to ensure security, please note that the transmission of information (including over the Internet) is never completely secure. You understand, therefore, that the transmission and storage of personal information is not necessarily wholly secure, and that the steps we take to protect your personal information, though reasonable, may not always be effective. In those circumstances, we do not accept responsibility for any misuse or loss of, or unauthorised access to, your personal information. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
If we have given you (or where you have chosen) a password which enables you to access our services or parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Do we disclose personal information to people or organisations outside Australia?
We hold personal information securely both in our offices and on secure servers, some of which are located overseas, including in the United States. The transfer of your personal information overseas is necessary for the performance of our services.
Personal information may also be processed by staff or agents operating outside Australia. Such staff or agents may be engaged in, among other things, hosting information on the cloud, processing payment details and providing support services.
We also may use third-party service providers (such as GitHub, GitLab CI/CD, Travis CI, Bitris, Fastlane, Codacy, Codeov, Codemagic, Crowdin and Circle CI) to automate the development of our services. Information on the privacy policies of each of these (including what data they collect and how they process it) is available on each of their websites.
We will not, however, transfer your personal information overseas to a country that is not subject to a comparable privacy scheme unless the organisation to which we disclose that information implements privacy policies comparable to the obligations that apply under Australian law.
Who do I contact about privacy issues?
If you have any concerns or questions about privacy issues, including how we are dealing with or holding your personal information, contact our Privacy / Data Protection Officer by email to firstname.lastname@example.org.
Please also contact our Privacy / Data Protection Officer if, for example: